Privacy Policy

Last Updated: November 2025

1. Information We Collect

We collect basic personal information that you voluntarily provide to us when you use our contact forms or reach out via LINE/WhatsApp. This includes:

• Name
• Phone Number
• Email Address
• Property Location (for service coordination)
• Photos or descriptions of the issue (mold/leak)

2. How We Use Your Information

We use your information solely for the purpose of connecting you with independent service providers (contractors) who can address your mold or leak issues. We do not sell, trade, or rent your personal identification information to third-party advertising networks.

3. Cookies and Tracking

We use cookies and similar tracking technologies to improve website performance, analyze site traffic, and understand where our visitors are coming from. These cookies help us provide a better user experience. You can choose to disable cookies through your browser settings, though this may affect some site functionality.

4. Data Security

We implement appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

5. Contact Us

If you have any questions about this Privacy Policy, please contact us via the contact methods listed on our website.